Overnight BDC – This Will Surprise You

Another weekend has come and gone and your sales staff are eager to keep the momentum up!

But things feel as if they are at a standstill.

The CRM is full of leads from customers who don’t seem ready to buy.

Now is not a good time…

I’m just browsing

We already bought elsewhere (your competitor)…

How many bad versus hot leads are you getting a month?

You may be getting your hottest leads when your dealership is closed!

35% of internet leads come in overnight!

Without an overnight BDC service, handling overnight inquiries is impossible.

We have a solution!

Overnight Dealer responds and qualifies your overnight leads within five minutes.

We will handle all of your overnight leads and provide you a Hot Leads Report each morning!

Never miss another overnight lead with Overnight Dealer!

Overnight BDC – Is It The Best Solution?

When you are not answering your leads within five minutes, you are giving business away (unfortunately, to your competitor).

You may have a consistent sales process during the day but, how are you handling the leads that come in after hours?

35% of leads come in when dealerships are closed!

This is affecting your overall lead-to-close rate!

It may be time to consider hiring an overnight BDC service.

Overnight BDC services are committed to improving your lead-to-close rate and in doing that, can keep your cost-per-sale down and protect margin!

An overnight BDC service keeps customers engaged with your inventory as opposed to them choosing your competitor.

Overnight Dealer responds and qualifies your overnight leads within five minutes or less!

Never miss another overnight lead!

Set up a demo today!

The Truth About Auto Responders

Imagine leaving your parked car running for hours…

You aren’t planning to go anywhere or do anything and yet, you keep the engine on.

Overtime your vehicle is going to run out of gas!

If you wouldn’t walk away from a turned on car, why are you leaving your CRM’s autoresponder on?

Stop Relying On AutoResponders!

AutoResponders are pesky and unproductive during your customer’s sales journey and cause more harm than good.

Customers want to make an appointment with a sales representative, not a robot.

There should be no use of an auto responder if you trust your sales staff to contact customers.

What about the leads that come in overnight?

Consider an overnight BDC service to handle the evening inquiries.

But please remember to keep your CRM’s autoresponder off.

It’s confusing for a customer to hear from an overnight BDC service AND an autoresponder about the same inquiry.

Who should they reply back to?

Which one is real versus a bot?

The top priority is getting your hot-to-buy customers into your dealership; so, make sure your autoresponder gets turned off before your buyers do!

Overnight BDC – Where Are My Hot Leads?

We have reached the middle of September and your sales staff are eager to close more deals!

The leads in your CRM keep piling up and yet, it seems like every customer is not ready to buy.

I’m not interested right now…

I’m looking around

I bought elsewhere (YOUR COMPETITOR)…

How many hot versus bad leads are you getting a month?

There’s a chance your hottest leads are coming in when your dealership is closed!

Remember: 35% of internet leads come in overnight!

It’s nearly impossible to handle those overnight inquiries without an overnight BDC service.

We have a solution!

Overnight Dealer responds and qualifies your overnight leads within five minutes.

We will handle all of your overnight leads and provide you a Hot Leads Report each morning!

Great sales opportunities come in around the clock; Overnight Dealer is here to make sure you never miss a hot lead!

Overnight BDC – Is It Worth Trying?

The primary goal for an automotive BDC is to:

  • Make outbound calls to acquire new leads
  • Schedule appointments for all/any inbound leads

They are the first responder to all automotive leads during business hours.

Be that as it may, shouldn’t something be said about the leads that come in after hours?

35% of leads come in when dealerships are closed!

This is perhaps the biggest issue for your lead-to-close rate.

It may be time to consider hiring an overnight BDC service.

Overnight BDC services are committed to improving your lead-to-close rate and in doing that, can keep your cost-per-sale down and protect margin!

With the help of an overnight BDC service, you’ll keep customers engaged with your inventory as opposed to them shopping your competitor.

Never miss another deal when your dealership is close – isn’t it time you considered hiring an overnight BDC service?

Overnight BDC – What You Should Really Know

As a sales manager, you may be skeptical about hiring an overnight BDC service.

What’s the cost?

What am I really getting out of it?

We get it.

Why should you worry about your overnight leads – it’s not like customers want to shop at midnight.

But what if I told you, you’re doing yourself more harm than good by ignoring those overnight leads?

Get ready for the hard truth…

You’re Ignoring 35% Of Your Leads

That’s right!

35% of your leads come in after hours.

Go ahead, ignore those leads.

Your customers will be left unanswered for at least 18 hours.

(Possibly longer … our studies have shown that many times sales reps will throw away overnight leads.)

But your competitor will jump at the opportunity and steal your leads.

Anytime you miss the chance to be the ‘first responder’, your cost per sale goes up.

Isn’t time to start looking into hiring an overnight BDC service?

 

Overnight BDC – Stop Making Your Customers Wait

Picture this…

The working day is done and you’re ready to move more inventory in the morning.

You may have stepped away from the sales desk but, your CRM does not stop working!

There is more traffic than you realize.

35% of internet leads come in overnight!

And 78% of those overnight lead inquiries will choose the dealership that responds back first!

Here’s a question for you… how are you handling those overnight leads now?

Most cases, customers receive an auto response something along the lines of:

Thank you for your inquiry! Someone will reach out to you soon!

Without an overnight BDC service, a lead that comes in overnight may not get a response for up to 18 hours.

Imagine treating your walk-in traffic the same way.

If you’re not expecting a live person to wait 12+ hours for you, why not treat your internet leads the same?

An overnight BDC service is anti-Autoresponder & you should be too!

Consider testing an overnight BDC service and see how being the FIRST responder to an overnight lead can decrease your cost-per-sale & protect your margin!

 

Short-Staffed Does Not Mean Fewer Leads

The first wave of Covid-19 has come and gone but it has left many industries in long-term recovery mode.

In response to Covid-19, dealerships have had to layoff most of their staff.

The pandemic may be experiencing a second wave but, consumers are not done researching about their next car to purchase.

Dealerships must rely on less staff, more teamwork & better use of technology.

Your CRM has not turned off…

Your 3rd Party Listings are still live…

Digital Retailing does not stop…

And neither do your overnight internet leads…

Because of consumer’s current financial situation, you may be receiving less leads than you did the year prior and yet, 35% of your leads still come in overnight.

Your goal is to hit your sales objective each and every month, even during a global pandemic.

Don’t Miss Any Opportunity Just Because You Are Short On Staff!!

Consider researching more about overnight BDC services.

There is zero reason to hire on a full-time BDC rep!

Overnight Dealer will respond and qualify all overnight leads.

Your sales staff will come to the dealership ready & motivated.

Thanks to our morning report of hot leads, you and your staff will know who to follow up with the next day!

 

 

Overnight BDC – What Your Competitor Does Not Know

Did you know 35% of internet leads come in after hours?

You do NOW!

Without an overnight BDC service, those customers submitting overnight inquiries have to wait up to 18 hours or longer for a response.

And guess what?

78% of customers work with the dealership that responds back first.

Enough industry secrets… It’s time to Outsmart Your Competitor!

Never miss another overnight lead.

Overnight Dealer qualifies and responds to your leads within five minutes.

In addition, we will provide you a Hot Leads Report each morning when your dealership opens.

A Hot Lead is exactly what it sounds like – an inquiry from a customer who is Hot-To-Buy!

We don’t want you to miss out on these opportunities.

This could be an extra four to five deals you’re missing a month.

Do not leave those leads on the table – your competitor will get them!!

 

Overnight BDC – This Will Shock You

As a sales manager, you may be on the fence about hiring an overnight BDC service.

Completely understandable.

Who cares about your overnight leads – it’s not like you can move inventory when you’re closed.

But what you’re about to learn will completely shock you.

And before making any decisions, keep this in mind:

Up to 40% of Leads

That’s right!

Up to 40% of your leads come in after hours.

Go ahead, ignore those leads.

Those customers will be left unanswered for at least 18 hours.

(Possibly longer … our studies have shown that many times sales reps will throw out overnight leads.)

But your competitor will jump at the opportunity and steal your leads.

Anytime you miss the chance to be the ‘first responder’, your cost per sale goes up.

Isn’t time to start looking into hiring an overnight BDC service?